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At Fortigent, we recognize the importance of
maintaining the utmost security and confidentiality
of our customer’s information. In addition to
internal polices and procedures designed to
safeguard customer information, we prohibit those we
do business with from any reuse of that information
for purposes other than those intended by Fortigent.
Please be advised that this privacy notice is
subject to change. In the event that changes occur,
you will be informed in accordance with applicable
laws. Additionally, you will be provided with our
privacy notice annually. For purposes of this
notice, customer information means personally
identifiable information about a consumer who has a
relationship with Fortigent.
Accordingly, at
Fortigent we have adopted the following:
Customer Information Security and Confidentiality
We take a number of steps to ensure that customer
information is adequately safeguarded. These steps
include the following: 1) implementing a number of
physical and electronic security features to prevent
unauthorized access; 2) limiting employee access to
customer information; and 3) conducting periodic
reviews of our computer systems, including security
features. Additionally, our employees are required
to acknowledge their responsibility to maintain the
confidentiality of customer information.
How We Collect Customer Information
We collect
customer information about you that: 1) we receive
on applications to us for our products and services;
2) we receive from processing your accounts with us
and the transactions in those accounts, as well as
providing services to you; 3) we receive about you
from our affiliated companies; and 4) we receive in
response to requests made to third parties about you
or to confirm information that you have provided to
us.
How We Disclose Customer Information
We may disclose some or all of the customer
information we collect about you under the following
circumstances: 1) to verify or complete a
transaction; 2) to verify the existence and
condition of your account for a third party, such as
another financial institution; 3) to a third party
who performs functions on behalf of our Clients
(i.e. a custodian or other broker-dealer); 4) to
comply with laws, regulations, or a court or
government order or request, such as in response to
a subpoena or a request by an SEC/NASD examiner; 5)
to inform you of our other products or services; 6)
if you or any authorized person on the account gives
us oral or written permission to do so; or (7) to
verify the accuracy of information that you have
provided to us.
Customer Information
Shared Among Fortigent's Affiliates
Fortigent is
affiliated with the following companies: Fortigent
Securities Company, Fortigent Strategies Company,
Fortigent Reporting Company, Lydian Trust Company,
and Lydian Private Bank. Lydian Trust Company and
Lydian Private Bank each have its own privacy
policy. Fortigent Securities Company, Fortigent
Strategies Company, and Fortigent Reporting Company
are all covered by Fortigent’s privacy policy.
Fortigent’s affiliates allow us to provide our
customers with an array of financial services that
include investment advisory, brokerage, and banking
services. We may share some or all of the personal
financial information we collect among our family of
companies, except as limited below. By sharing this
information among our family of companies, we can
serve you more efficiently and make it easier for
you to do business with us. For example, if you have
an account with us and want to open an account with
one of our affiliated companies, we may share the
information you have provided to us. In addition,
Fortigent may jointly employ certain of its
employees with its affiliated companies.
You
may elect not to have information from your
applications, consumer reports or other outside
sources shared among our family of companies by
sending us an e-mail at privacy@fortigent.com,
calling us toll free at (866) 603-0206 or writing us
at Fortigent, Attn: Privacy Notice, 2600 Tower Oaks
Blvd, Suite 500, Rockville, MD 20852. Please note
that we will continue to share some account and
transaction information among our family of
companies as permitted by law.
Customer
Information about Former Customers
We apply the
same privacy polices and practice to our former
customers that we do to our existing customers.
Collected customer information is retained in
accordance with Federal law.
Customer
Information—Accuracy
We recognize the importance
of maintaining accurate customer information that is
provided to you in various forms, including account
statements and billing statements. If you ever
notice that your information is inaccurate, please
contact us. Upon your notification we will correct
any inaccuracies.
Protecting Your
Information
There are a number of steps you can
take to protect your information, including 1)
before you reveal any personally identifying
information, find out how it will be used and
whether it will be shared with others; 2) pay
attention to your billing cycles and follow up with
creditors if your bills don’t arrive on time; 3)
guard your mail from theft; 4) deposit outgoing mail
in post office collection boxes or at your local
post office; and, 5) put passwords on your credit
card, bank and phone accounts. If you suspect that
your personal information, including social security
number or account information has been
misappropriated to commit fraud or theft please
contact: 1) your Fortigent personal representative;
2) the fraud departments of each of the three major
credit bureaus; 3) the creditors for any accounts
that have been tampered with or opened fraudulently;
and 4) your local police or the police in the
community where the identify theft took place. You
should also contact the Federal Trade Commission
(FTC) at 1-877-IDTheft or at
www.consumer.gov/idtheft.
Privacy Notice
Availability
A copy of this privacy notice
may also be obtained by visiting or contacting our
office or by visiting our web site at
www.Fortigent.com.
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